All products and services provided by WebsiteKnowHow (the "Company", "we" or "us") are subject to the following Terms and Conditions
General Terms and Conditions
By using the Company's services, the client unconditionally accepts these Terms and Conditions. The Company will review these Terms and Conditions from time to time and amend them as appropriate; please visit the Company's website for the latest version.
Copyright
In using the Company's services, the client must warrant that the work does not contain any text, images, designs, trademarks, currency or banknotes, or any copyrighted material not authorised by the copyright holder; the client warrants that the product will not infringe any rights of any third party, including but not limited to copyright, trademark, publicity and privacy, will not defame or disparage any third party, and that all necessary authorisations or permissions have been obtained to include third-party materials in the client's work; the client warrants that all necessary permissions, rights and authorisations have been obtained to place the order and to authorise the Company to produce the client's work; where necessary, the Company may require the client to produce the relevant authorisation documents for verification.
If the content supplied by the client involves or may involve defamation, invasion of privacy, forgery, plagiarism, reproduction, infringement of intellectual property rights, indecency, obscenity, infringement of any third-party rights, currency or banknotes, or content that violates the prevailing laws of Hong Kong, the Company reserves the right to refuse production. To the fullest extent permitted by applicable law, the Company shall bear no liability to users or any third party for the content of the product.
The client undertakes that, should any person, group or organisation bring any form of litigation, claim, notice or action in respect of the above, the client will indemnify the Company and its directors, officers and employees against any loss suffered, including but not limited to related claims, losses, costs and reasonable legal fees.
The Company's Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. For any dispute arising out of or in connection with these Terms and Conditions, the relevant parties and the Company agree to submit to the exclusive jurisdiction of the courts of Hong Kong.
Fees Terms and Conditions
The client must comply with the Company's payment terms and charging methods, unless otherwise agreed in a fee arrangement. If the client defaults on payment, the Company has the right to suspend all services provided under the client's account until the outstanding balance is paid in full.
Website Terms of Use
The Company's website (https://www.websiteknowhow.io/) is primarily intended for use by persons within Hong Kong. Accordingly, the Company cannot guarantee that its website or the information on it complies with the laws or regulations of other countries or is suitable for use in other regions. The client bears full responsibility for any person using this website via the client's computer and must ensure that such persons comply with these Terms of Use.
The trademarks, logos and service marks displayed on the Company's website are protected and may not be used without the written consent of the Company or the owner of such trademarks, logos and service marks. The information on the Company's website is protected by copyright; without the Company's written consent, no part of such information may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used as creative material or used for any other commercial or public purpose.
The Company's website may link to other websites ("External Sites"). The Company is not responsible for the content or configuration of such External Sites. The client accesses and uses External Sites at their own risk and must comply with any terms and conditions for accessing and using them. The provision of hyperlinks to External Sites does not constitute the Company's agreement with, recommendation, endorsement, guarantee or promotion of any third party or the services or products offered on such External Sites, nor any form of cooperation between the Company and such third parties or External Sites. If the client enters into any contractual arrangement with the provider of an External Site, the Company is not a party to such arrangement unless expressly stated or agreed by the Company.
Email messages sent to the Company over the internet are not guaranteed to be fully secure. The Company accepts no liability for any loss incurred by the client in sending messages to the Company over the internet, or from the Company sending messages to the client over the internet at the client's request. The Company accepts no liability for any direct, indirect, special or consequential loss arising from or in connection with the use of the Company's website.
Due to the nature of the internet, transactions or messages transmitted over the internet may be subject to interference, interruption, delay or data transmission errors. The Company accepts no liability for failures of communication facilities beyond its control that may affect the accuracy or timeliness of the client's messages and transactions.
Personal Data and Privacy
The Company values client privacy. Unless otherwise specified, all personal data we collect will be handled strictly in accordance with the Company's Privacy Policy, which is available on the Company's website.
The Company may ask the client to provide personal data. Refusal to provide such data may prevent the client from accessing certain parts of the Company's website, or may result in the Company being unable to process any application or request from the client, or unable to provide any product or service to the client. If the client is under 18 years of age, the client must obtain the consent of a parent or guardian before providing any personal data to the Company.
Updated date
© 2026 by Website Know How
Fees, Subscription and Cancellation
[V] The one-off website fee of HKD 6,000 is payable at the time of order via Stripe or bank transfer and is non-refundable once work has commenced.
[V] The services of the 3 AI Employees (GEO / Enquiry Capture / "Keep You Standing") are provided during the launch onboarding period; after this period the website belongs to the client and continues to operate. If the client separately purchases follow-on services, the monthly fee, cancellation notice period of [V] days and refund arrangements will be set out separately in writing.
[V] Revision rounds: [V] 1 round of revisions is included before the website goes live; additional revisions will be quoted separately.
[V] Online payments are processed by Stripe; the Company does not store card numbers. Stripe's terms apply separately.
[V] Client and customer data handled by the AI Employees is used solely to provide the services and is handled in accordance with the Hong Kong PDPO.